Privacy Policy

Last Updated: 12/8/2025

This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the terms outlined in this Policy.

1. Information We Collect

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment provider; we do not store full credit card numbers)

b. Automatically Collected Information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type, device information, operating system

  • Pages viewed and referring/exit pages

  • Cookies or similar tracking technologies

c. Optional Information

If you contact customer support or submit forms, we may collect:

  • Order details

  • Communication records

  • Product preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order status

  • Provide customer support

  • Improve our website and user experience

  • Send promotional emails (only with your consent)

  • Prevent fraud or security issues

  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service providers (payment processors, shipping carriers, email providers)

  • Security and fraud-prevention partners

  • Analytics tools (to understand how customers use our Site)

  • Legal authorities, if required by law or to protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable shopping cart and checkout functionality

  • Remember your preferences

  • Analyze website performance

You can manage cookie settings through your browser.

5. Payment Processing

Payments are processed securely through our third-party payment provider.
We do not store complete credit card information on our servers.

6. Data Retention

We retain your information as long as needed to:

  • Complete your transactions

  • Provide customer service

  • Comply with legal obligations

You may request deletion of your data at any time (see Section 9).

7. Security

We use administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not intended for children under 13.
We do not knowingly collect data from children.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Restrict or object to certain data uses

To exercise your rights, contact us at: [Insert Email]

10. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the latest version.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Autotronix LLC
190A Alice st. Spartanburg SC 29303
info@autotronixus.com
(864)913-7184